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Rework & Repair

Rework involves restoring a product to its original specifications when it fails to meet predefined requirements during in-process inspection. Once corrected, the product fully complies with the original standards

Depending on the workflow, rework can either be performed immediately on the production line when an operator identifies an issue, or the product can be removed from the main flow and sent to a dedicated rework station for further analysis and rectification. 

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Challenges during repair jobs

Although operator guidance primarily aims to eliminate human errors at the source, rework is sometimes necessary, either during the process itself or at a separate rework station. However, this process also comes with its own set of challenges. 

  • No single approach: Unlike assembly, repair isn’t a one-to-one process; it varies by issue and is inherently more complex.
  • Unclear root cause: Defects can be difficult and time-consuming to diagnose.
  • Lack of standardization: Repairs often have no fixed procedure, causing inconsistent methods.
  • Poor documentation: Incomplete records reduce traceability and accountability.
  • Parts shortages: Needed components or tools may not be immediately available.
  • Workflow disruption: Repairs interrupt production and create bottlenecks.
  • Higher time and cost: Repairs are slower and more expensive than normal production.

Digital Work Instructions

Digital work instructions (DWIs) are electronic replacements for traditional paper manuals, providing operators with step-by-step guidance for assembly, repair, or operational tasks through digital devices such as computers, tablets, or smartphones. 

Advantages

  • Dynamic workflows: 
    Rework and repair tasks vary case by case. DWIs must allow branching logic or conditional steps based on defect type or inspection results.
  • Traceability and documentation: 
    Ensure full record of who performed the rework, what parts were replaced, and which instructions or revisions were followed. This is critical for audits and quality control.
  • Version control: 
    Always display the latest approved repair procedure; outdated or incorrect versions can cause repeat defects or compliance issues.
  • Feedback and Data Capture: 
    Allow technicians to record findings (e.g., root cause, replaced components, torque values) directly in the system for analysis and traceability.

Mobile instructions on a tablet

Mobile work instructions give technicians clear, up-to-date guidance on portable devices like tablets, allowing them to move freely during repairs. This eliminates trips to fixed stations or paper manuals, improving efficiency and reducing errors.

  • Touch-Friendly Interface:  Buttons, icons, and navigation must be large and easily tappable
  • Real-Time Data Entry:  Allow easy input of measurements, defect codes, or photos directly on the tablet, ideally with dropdowns or checkboxes to speed up data capture.
  • Mobile and Portable Solution:  Tablets enable technicians to move freely around workstations, vehicles, or large assemblies, bringing the instructions directly to the point of repair. This reduces downtime and errors from repeatedly walking back to fixed terminals and allows for in-the-moment guidance where the work actually happens. 

AR-projected work instructions for repair jobs

Augmented Reality (AR) projected onto workstations transforms repair and rework processes by overlaying digital instructions, visuals, and guidance directly onto the physical workspace. This hands-free, context-aware approach allows technicians to see exactly where and how to perform each step, improving accuracy, speed, and safety. By eliminating the need to look away at manuals or screens, AR keeps focus on the task at hand, reducing errors and rework. The result is a more intuitive, efficient, and consistent repair process that enhances quality, accelerates training, and supports a smarter, connected production environment. 
 

  • Faster Error Detection and Correction: Real-time visual feedback highlights deviations or incorrect actions immediately, allowing quick correction and preventing rework.
  • Context-Aware Information: The system can display only the relevant instructions for the current task or defect type, reducing information overload.
  • Hands-Free Guidance: Technicians can view repair steps directly on the component or workstation surface, keeping both hands free to perform the task safely and efficiently 
Vision 1

Control rework operations with automated visual inspections

Cameras and machine vision systems are highly valuable in repair and rework operations because they provide precise, automated visual inspection that ensures defects are correctly identified and repairs meet quality standards. By capturing detailed images before, during, and after the repair, vision systems help verify correct part placement, alignment, and surface condition with consistency far beyond human inspection. They also enable real-time defect detection, documentation, and traceability, reducing the risk of incomplete or incorrect rework. 
 

  • Accurate defect detection: Identifies even small or hidden defects that may be missed by the human eye.
  • Verification of correct repairs: Confirms that rework steps were completed properly, e.g., correct part, alignment, or torque.
  • Consistent quality inspection: Delivers objective, repeatable results regardless of operator skill or fatigue.
  • Real-time feedback: Alerts technicians immediately if an issue is still present or a step was missed.
  • Automated documentation: Captures images and inspection data for traceability, compliance, and quality reporting.
  • Reduced rework and scrap: Detects errors early, minimizing costly rework loops or material waste.
  • Improved process control: Provides data for root cause analysis and continuous improvement. 

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