1.1 ‘We’, “us” or ‘our’ means Ansomat BV. We will be considered the controller with regard to the personal data we collect in connection with your use of our website.
1.2 This privacy policy is solely intended to provide you with information regarding the processing of personal data in the context of our website.
1.3 Our website, https://www.ansomat.co, is owned and operated by Ansomat BV, with its registered office at Wijmenstraat 21, 9030 Ghent, Belgium, with company number BE 0457 934 030. The website is hosted by Mira Mira BV, Achiel Van Eechautestraat 10, 9800 Deinze, Belgium, with company number BE 1008 814 054. For further information, please refer to Article 5 of this Privacy Policy.
1.4 Your privacy is important to us. That is why we have developed this privacy policy to provide you with more information about the collection, communication, transfer and use (‘processing’) of the personal data you share with us, as well as to provide you with more information about your rights. We therefore ask you to read this privacy policy carefully.
1.5 If you have any questions, comments or complaints regarding this Privacy Policy or the processing of your personal data, or if you wish to submit a request in accordance with Article 4, please contact us in one of the following ways:
(a) By email to info@ansomat.be for the attention of our Privacy Officer/Data Protection Officer.
(b) By post: to (Ansomat BV, Wijmenstraat 21, 9030 Ghent).
This Privacy Policy was last revised on (2 November 2025).
2.1 Personal data is defined as any information relating to an identified or identifiable natural person. Identifiable refers to identifiers (such as name, identification number, location data, etc.) that can be used to identify a natural person directly or indirectly.
2.2 The personal data we collect is collected for the following purposes:
(a) If you use a contact form on our website, we will use your personal data to respond to your request by e-mail, post or telephone. Your e-mail address will also be included in our database for sending our newsletter and providing information about events, seminars, etc.
(b) If you create a profile on our website or provide us with transaction data, we collect your personal data for the purpose of storing such information, making a payment for the purchase of goods and/or services, offering our services and enabling us to ship your orders or contact you.
(c) If you subscribe to the newsletter, your email address will be used to send you our newsletters. In addition, we may keep you informed of events, seminars, etc. that we organise and that may be relevant to you.
(d) We process your personal data for the purpose of supporting the website and improving your user experience. This purpose extends to monitoring the security, availability, performance, capacity, and health of our website.
(e) We process your personal data to enforce or comply with the rights granted under applicable law (such as establishing or defending against legal claims) where necessary. We may also use your personal data to comply with our obligations under applicable law.
2.3 We collect the following categories of personal data:
(a) Contact details: If you use the contact form, you will be asked to provide the following information: name, address, email address, telephone number, and personal data that you enter in the free text field (please do not enter any sensitive information, such as health information, information about criminal convictions, or bank account numbers). This is information that you provide directly.
(b) Newsletter: If you subscribe to our newsletter, you will be asked to provide your email address. This is information that you provide directly.
(c) Usage information: We process personal data relating to your use of our website: IP address, device ID and type, referral source, language settings, browser type, operating system, geographical location, duration of visit, pages visited, or information about the timing, frequency and pattern of your visit. This information may be aggregated and may help us to gather useful information about the use of the website. In the event that such usage information is anonymised (and therefore cannot be traced back to you as a natural person), such information is not covered by this Privacy Policy. This information is collected automatically through your use of the website.
2.4 The legal basis for the use of your personal data is your consent and/or legitimate interest or public interest.
2.5 If the legal basis for the processing of your personal data is your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that took place before the withdrawal of your consent.
2.6 If the legal basis for the processing is our legitimate interest or public interest, you have the right to object to the processing as set out in Article 4 of this Privacy Policy.
2.7 Your personal data will only be used for the purposes set out in Article 2.2.
3.1 Your personal data will not be retained for longer than is necessary to fulfil a specific purpose. However, as it is not possible to specify a period in advance, the period will be determined as follows:
(a) As long as interaction between you and Ansomat BV (or one of its related entities) can be demonstrated, the data will be retained.
(b) Once there is no longer any interaction, your personal data will be retained for a further two years.
3.2 If you withdraw your consent or if you object to the processing of personal data, and such objection is upheld, we will delete your personal data. However, we will retain the personal data necessary to respect your preferences in the future.
3.3 However, we are entitled to retain your personal data if this is necessary to comply with our legal obligations, to assert a legal claim or defend ourselves against such a claim, or for evidentiary reasons.
4.1 This article contains an overview of your most important rights under applicable data protection legislation. We have attempted to summarise them in a clear and readable manner for you.
4.2 If you wish to exercise any of your rights, please send us a written request in accordance with Article 1 of this Privacy Policy. We will endeavour to respond to your request without undue delay, but in any case within one month of receiving your request. If we are unable to respond within the aforementioned period of one month and wish to extend the period, or if we will not comply with your request, we will notify you accordingly.
Right of access
4.3 If we process your personal data, you have the right to access your personal data, as well as certain additional information as described in this Privacy Policy.
4.4 You have the right to receive a copy of your personal data that we hold, provided that this does not adversely affect the rights and freedoms of others. The first copy will be provided free of charge, but we reserve the right to charge a reasonable fee if you request multiple copies.
Right to rectification
4.5 If the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct this information or, taking into account the purposes of the processing, to complete it.
Right to erasure/to be forgotten
(a) The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
(b) You withdraw your consent on which the processing is based, and there is no other legal basis for the processing of your personal data;
(c) Your personal data has been unlawfully processed;
(d) Erasure of your personal data is necessary to comply with EU law or Belgian law;
4.7 There are certain exclusions to the right to erasure. These exclusions include where processing is necessary:
(a) For exercising the right of freedom of expression and information;
(b) For reasons of public interest in the area of public health;
(c) For archiving purposes in the public interest, or statistical purposes;
(d) For compliance with a legal obligation; or,
(e) For the establishment, exercise or defence of legal claims.
Right to restriction of processing
4.8 You have the right to obtain restriction of processing of your personal data (meaning that the personal data may only be stored by us and used for limited purposes) if one of the following applies:
(a) You contest the accuracy of the personal data, for a period enabling us to verify the accuracy of the personal data;
(b) The processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead;
(c) We no longer need your personal data for the processing purposes, but you need it for the establishment, exercise or defence of legal claims; or,
(d) You have objected to the processing, pending verification whether our legitimate grounds override yours.
4.9 In addition to our right to store your personal data, we may still process it, but only:
(a) With your consent;
(b) For the establishment, exercise or defence of legal claims;
(c) To protect the rights of another natural or legal person; or,
(d) For reasons of public interest.
4.10 Before we lift the restriction on the processing of your personal data, you will be informed.
Right to transferability of your personal data / data portability
4.11 If the processing of your personal data is based on your consent and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format. However, this right does not apply if it would adversely affect the rights and freedoms of others.
4.12 You also have the right to have your personal data transferred directly by us to another company, if this is technically possible.
Right to object
4.13 You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data, but only to the extent that the legal basis for the processing is that the processing is necessary for:
(a) The performance of a task carried out in the public interest or in the exercise of official authority vested in us;
(b) The pursuit of our legitimate interests or those of a third party.
4.14 If you object to the processing of your personal data, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests or fundamental rights and freedoms.
4.15 When your personal data is processed for direct marketing purposes, regardless of whether it is initial or further processing, you have the right to object to this processing at any time and free of charge, including in the case of profiling insofar as it relates to direct marketing. If you object, we will stop processing your personal data for this purpose.
Right to lodge a complaint with a supervisory authority
4.16 If you believe that our processing of your personal data is in breach of data protection legislation, you have the right to lodge a complaint with a supervisory authority responsible for data protection. You can do this in the EU Member State of your habitual residence, place of work or place of the alleged infringement. In Belgium, you can lodge a complaint with the Privacy Commission, Drukpersstraat 35, 1000 Brussels (commission@privacycommission.be),https://www.privacycommission.be/nl/contact.
5.1 In order to offer our website, we work with service providers to process and store your personal data. We use the following service providers:
(a) Combell nv (hosting provider);
(b) Pixel & Tonic (Craft CMS);
5.2 If you are a customer of ours, we may pass on your personal data to suppliers with whom we have contracted to provide services to you. If you are a supplier of ours, we may pass on your personal data to our customers in order to contact you.
5.3 Access to your data may be required for legal purposes. In such cases, we will be obliged to comply. We may also disclose your personal data if this is necessary to protect the vital interests of another natural person.
5.4 We do not disclose personal data to third parties. However, our website uses social media plugins that allow you to link to our social media channels or enable you to share content on your social media channels. These social media channels are (Facebook, Instagram, LinkedIn, Twitter, and YouTube). If you click on such a link, the aforementioned social media partners may collect personal data, such as personal data relating to your profile.
5.5 We are not responsible for how these social media partners use your personal data. In such cases, they will act as data controllers. For your information, we have listed the relevant links below (these may change from time to time):
6.1 No personal data will be transferred outside the European Economic Area.
7.1 Our website uses cookies. For further information, please refer to our cookie policy.
8.1 We may make changes to this privacy policy from time to time. The most recent version of the privacy policy can always be consulted on the website.